Our pets are definitely part of our family. This is especially true with "Man's best friend", so cherish and remember your first Christmas with them by hanging this unique ceramic decoration on your tree.
The design can be personalised by adding your pet's name and a year of your choice (by default the current year).
Adorned with a festive illustration, we print the design using a technique that means in years and years to come your decoration will still look just as new as that first year, no scratching off or fading.
🎗 The ribbon on the ornament can also be changed, a choice of twine, or 3 colours of ribbon, please see our images for reference.
☑ White ceramic ornament - 72mm x 72mm
☑ Twine String or coloured ribbon
☑ Card backing for secure transport
☑ Weight - 50 grams
===============HOW TO ORDER==================
► Step 1 - Choose your ribbon for the ornament. Natural twine, or coloured ribbon (see images).
► Step 2 - In the personalisation box below (or comments) please let us know your pet's name and the year to be displayed.
► Step 3 - Click to Buy It Now or Add to Basket if making multiple purchases.
*Should you wish to customize the item in any other way please let us know. We can usually accommodate most custom requests.*
Dispatch of all orders is 1-3 working days.
WE HIGHLY RECOMMEND UPGRADING POSTAGE TO 1st CLASS, 1st CLASS SIGNED FOR OR SPECIAL DELIVERY.
We send via Royal mail 2nd Class (untracked), this is usually 2 working days but busy periods can see slight delays.
There is the option to upgrade postage, this is done at cost price to us, we make no profit from shipping.
Due to Christmas being just around the corner we are now only offering a tracked delivery service to International customers.
This will allow these customers to track where their parcel is for peace of mind. If you aren't concerned about your item arriving after Christmas then please message us and we can create a custom order for you with standard (non-tracked) shipping.
E.U/Europe - 7 - 14 working days for delivery**
North America - 7 - 14 working days for delivery*
Rest of the world - 10 - 14 working days for delivery*
*All delivery timeframes are estimates and are subject to change and/or delays depending on numerous factors beyond our control.
** Shipped from the UK. E.U customers may face customs fees, please check before ordering. We are not responsible for paying these fees.
See our shop policies for details around Royal Mail's services.
To avoid disappointment and ensure the best possible chance of your order reaching you for Christmas we have listed the specific order cut-off dates by country below,
please find your country and ensure you order before these dates.
UK services (Domestic) - DUE TO ROYAL MAIL STRIKES, LAST POSTAGE DATES HAVE BEEN MOVED FORWARD TO THE BELOW DATES, WE HIGHLY RECOMMEND UPGRADING POSTAGE TO 1st CLASS, 1st CLASS SIGNED FOR OR SPECIAL DELIVERY:
📦 Monday 12 December - 2nd Class and 2nd Class Signed For (after this date we will only offer 1st class)
📦 Friday 16 December - 1st Class and 1st Class Signed For
📦 Wednesday 21 December - Special Delivery Guaranteed®
🌍 (NOW PASSED - MESSAGE US IF YOU DON'T MIND IT ARRIVING AFTER XMAS) Thursday 1 December - Africa, Asia, Caribbean, Central and South America, Far and Middle East, Cyprus and Malta, Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
🌍 Monday 5 December - Austria, Denmark, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
🌍 Friday 9 December - Belgium, France, Luxembourg
*Dates are subject to change.
The above dates are guides only. Due to the busy period we take no responsibility should an item arrive after the required date.
See our shop policies for details around Royal Mail's services.
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Thank you so much for visiting Diddles and Puds!
Welcome to our fun and bright world and feel free to explore all our unique designs and
personalised gifts at: https://www.etsy.com/shop/DiddlesAndPuds
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information (handled and stored via Etsy), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Shopify is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, we, HW Print Ltd (trading as Diddles and Puds), are the data controller of your personal information. If you have any questions or concerns, you may contact us at email@example.com.
Please send a direct message with the details of your business/store. We are happy to accommodate retail in certain countries.
Diddles and Puds is a trading name of HW Print Ltd. Our company number is: 11838106
Yes. Our mugs are dishwasher safe for up to 800 washes.
Please note: It is recommended to use the ‘normal’ setting on the dish washer, and use the top rack.
If you have any special requests please contact us directly and we will be happy to help where possible. We can create a custom listing for you to purchase that caters to your needs.
For International order we are largely dictated to by the terms of Royal Mail (the postal service we use to send parcels), here is Royal Mail's policy for lost/delayed international mail:
Please note: It does state "Loss claims should not be submitted until after 20 working days after the due delivery date for items going to Europe and after 25 working days for Rest of the World."
Therefore, we/you would need to ensure 20/25 working days have at least passed since posting and non arrival, as this is the timeframe that the postal service considers an item to be "lost"
Dec 7, 2022
Dec 6, 2022
Lovely decoration, perfect quality and past delivery
Dec 5, 2022
Beautiful gift. I’ve ordered two this year and so pleased with the quality and customer service! Thank you 😀
Nov 24, 2022
Bought two of these ornaments - one as an engagement gift for my neighbors, and the other to celebrate our pup’s first Christmas. These are perfect little gifts - well made, packaged nicely, and an ideal price point. Shipping from the UK to USA (PA) was quicker than I expected, too. Will purchase more in the future & would highly recommend!
Nov 20, 2022